Help:Compromised accounts: Difference between revisions
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== Response == | == Response == | ||
If you notice a compromised account, contact the Stewards. This can be done either at [[Special:MyLanguage/Stewards/Requests/Global|Stewards/Requests/Global]] or by email to <kbd>stewards{{@}}wickedgov.org</kbd>. The Stewards will [[Special:MyLanguage/ | If you notice a compromised account, contact the Stewards. This can be done either at [[<tvar name="srg">Special:MyLanguage/Stewards/Requests/Global</tvar>|Stewards/Requests/Global]] or by email to <tvar name="stewardsat"><kbd>stewards{{@}}wickedgov.org</kbd></tvar>. The Stewards will [[<tvar name="glock">Special:MyLanguage/Global locks</tvar>|globally lock]] the account to stop any abuse and prevent the account's settings from being changed. They may also remove any advanced privileges from the account. | ||
After the account has been locked, system administrators may investigate further, such as by using [[Special:MyLanguage/CheckUser|CheckUser]] to confirm that the account is compromised. | After the account has been locked, system administrators may investigate further, such as by using [[<tvar name="checkuser">Special:MyLanguage/CheckUser</tvar>|CheckUser]] to confirm that the account is compromised. | ||
== Recovery == | == Recovery == | ||
In some cases, it may be possible to recover a compromised account. If your account has been compromised, and you wish to recover it, contact system administrators at <kbd>info{{@}}wickedgov.org</kbd>. | In some cases, it may be possible to recover a compromised account. If your account has been compromised, and you wish to recover it, contact system administrators at <tvar name="infoat"><kbd>info{{@}}wickedgov.org</kbd></tvar>. | ||
== Prevention == | == Prevention == | ||
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* Choosing a strong password that is not shared across other websites. | * Choosing a strong password that is not shared across other websites. | ||
* Enabling [[Special:MyLanguage/Help:2FA|two-factor authentication]] (this step is required for certain privileged users). | * Enabling [[<tvar name="2fa">Special:MyLanguage/Help:2FA</tvar>|two-factor authentication]] (this step is required for certain privileged users). | ||
* Avoiding use of untrusted public computers. | * Avoiding use of untrusted public computers. | ||
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Revision as of 22:11, 9 March 2025
 | This is an information page. It is not a policy page, but it documents common practices or current software features. |
Compromised accounts are accounts that have been hijacked by people other than their rightful owners.
Response
If you notice a compromised account, contact the Stewards. This can be done either at Stewards/Requests/Global or by email to stewards
wickedgov.org. The Stewards will globally lock the account to stop any abuse and prevent the account's settings from being changed. They may also remove any advanced privileges from the account.
After the account has been locked, system administrators may investigate further, such as by using CheckUser to confirm that the account is compromised.
Recovery
In some cases, it may be possible to recover a compromised account. If your account has been compromised, and you wish to recover it, contact system administrators at infowickedgov.org.
Prevention
All users can take certain actions to prevent their accounts from being compromised. These include:
- Choosing a strong password that is not shared across other websites.
- Enabling two-factor authentication (this step is required for certain privileged users).
- Avoiding use of untrusted public computers.