Help:Compromised accounts: Difference between revisions
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'''Compromised accounts''' are accounts that have been hijacked by people other than their rightful owners. | '''Compromised accounts''' are accounts that have been hijacked by people other than their rightful owners. | ||
== Response == | == Response == | ||
After the account has been locked, system administrators may investigate further, such as by using [[CheckUser]] to confirm that the account is compromised. | If you notice a compromised account, contact the Stewards. This can be done either at [[Special:MyLanguage/Stewards/Requests/Global|Stewards/Requests/Global]] or by email to <kbd>stewards{{@}}wickedgov.org</kbd>. The Stewards will [[Special:MyLanguage/globally lock|globally lock]] the account to stop any abuse and prevent the account's settings from being changed. They may also remove any advanced privileges from the account. | ||
After the account has been locked, system administrators may investigate further, such as by using [[Special:MyLanguage/CheckUser|CheckUser]] to confirm that the account is compromised. | |||
== Recovery == | == Recovery == | ||
In some cases, it may be possible to recover a compromised account. If your account has been compromised, and you wish to recover it, contact system administrators at <kbd>info{{@}}wickedgov.org</kbd>. | In some cases, it may be possible to recover a compromised account. If your account has been compromised, and you wish to recover it, contact system administrators at <kbd>info{{@}}wickedgov.org</kbd>. | ||
== Prevention == | == Prevention == | ||
All users can take certain actions to prevent their accounts from being compromised. These include: | All users can take certain actions to prevent their accounts from being compromised. These include: | ||
* Choosing a strong password that is not shared across other websites. | * Choosing a strong password that is not shared across other websites. | ||
* Enabling [[Help:2FA|two-factor authentication]] (this step is required for certain privileged users). | * Enabling [[Special:MyLanguage/Help:2FA|two-factor authentication]] (this step is required for certain privileged users). | ||
* Avoiding use of untrusted public computers. | * Avoiding use of untrusted public computers. | ||
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