Help:Compromised accounts: Difference between revisions
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'''Compromised accounts''' are accounts that have been hijacked by people other than their rightful owners. | '''Compromised accounts''' are accounts that have been hijacked by people other than their rightful owners. | ||
== Response == | == Response == <!--T:2--> | ||
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If you notice a compromised account, contact the Stewards. This can be done either at [[<tvar name="srg">Special:MyLanguage/Stewards/Requests/Global</tvar>|Stewards/Requests/Global]] or by email to <tvar name="stewardsat"><kbd>stewards{{@}}wickedgov.org</kbd></tvar>. The Stewards will [[<tvar name="glock">Special:MyLanguage/Global locks</tvar>|globally lock]] the account to stop any abuse and prevent the account's settings from being changed. They may also remove any advanced privileges from the account. | If you notice a compromised account, contact the Stewards. This can be done either at [[<tvar name="srg">Special:MyLanguage/Stewards/Requests/Global</tvar>|Stewards/Requests/Global]] or by email to <tvar name="stewardsat"><kbd>stewards{{@}}wickedgov.org</kbd></tvar>. The Stewards will [[<tvar name="glock">Special:MyLanguage/Global locks</tvar>|globally lock]] the account to stop any abuse and prevent the account's settings from being changed. They may also remove any advanced privileges from the account. | ||
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After the account has been locked, system administrators may investigate further, such as by using [[<tvar name="checkuser">Special:MyLanguage/CheckUser</tvar>|CheckUser]] to confirm that the account is compromised. | After the account has been locked, system administrators may investigate further, such as by using [[<tvar name="checkuser">Special:MyLanguage/CheckUser</tvar>|CheckUser]] to confirm that the account is compromised. | ||
== Recovery == | == Recovery == <!--T:5--> | ||
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In some cases, it may be possible to recover a compromised account. If your account has been compromised, and you wish to recover it, contact system administrators at <tvar name="infoat"><kbd>info{{@}}wickedgov.org</kbd></tvar>. | In some cases, it may be possible to recover a compromised account. If your account has been compromised, and you wish to recover it, contact system administrators at <tvar name="infoat"><kbd>info{{@}}wickedgov.org</kbd></tvar>. | ||
== Prevention == | == Prevention == <!--T:7--> | ||
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All users can take certain actions to prevent their accounts from being compromised. These include: | All users can take certain actions to prevent their accounts from being compromised. These include: | ||
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* Choosing a strong password that is not shared across other websites. | * Choosing a strong password that is not shared across other websites. | ||
* Enabling [[<tvar name="2fa">Special:MyLanguage/Help:2FA</tvar>|two-factor authentication]] (this step is required for certain privileged users). | * Enabling [[<tvar name="2fa">Special:MyLanguage/Help:2FA</tvar>|two-factor authentication]] (this step is required for certain privileged users). | ||
* Avoiding use of untrusted public computers. | * Avoiding use of untrusted public computers. | ||
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